5 Entry-Level Certifications That Employers Actually Look For

3. Google IT Support Professional Certificate: A Modern Approach

The Google IT Support Professional Certificate is a relatively new but rapidly growing certification that caters to the increasing demand for IT support professionals. Developed by Google and available through platforms like Coursera, this certification covers essential IT support topics, including troubleshooting, customer service, networking, and security. What sets this certification apart is its accessibility and focus on practical, real-world skills that are immediately applicable in the workplace. Employers appreciate candidates with this certification because it reflects a modern, comprehensive approach to IT support training, preparing individuals for roles such as IT support specialist, systems analyst, or network administrator.